Written by Kyle Lagunas, the HR Analyst at Software Advice. This article originally appeared on his blog here and it gives insights into what we should be learning from the worst social media blunders over the past year..

When something goes wrong in the office, HR inevitably gets called in for damage control. This applies when an organisation’s use of social media goes wrong, too. As I read through lists of the top social media blunders in 2011, I thought, Wow, I’m glad I’m not managing HR there.

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